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The LED Lighting Store operators of the Smart Lighting Shop designed and tested the LED Grow Lights that we sell here on our site. We believe that our products are the best LED Grow Lights on the market. Our initial interest was marketing these lights to our commercial producers of plants but we eventually saw the need to have an outlet to the consumer also.
Our business philosophy is simple: Be passionate about what you do and focus on making every customer happy with their purchase.
About the founder and the website:
The CEO of The LED Store Group is Pete Bunner who has been an entrepreneur for the last 20 years. Pete is involved with day to day operations of the Smart Lighting Shop and enjoys the technical aspects of the business as well.
The LED Store at http://www.smartlightingshop.com/, was an idea formed out of Pete’s own research and experience at his own home and other businesses. The need for a safe, reliable and long lasting light source was needed for his business which lead him to an investigation of lighting sources starting over 9 years ago. Personally and in his businesses he had tried all other types of energy efficient lighting and had been disappointed. Pete figured that buying a long lasting, energy efficient lighting source and over the lifetime of the product you can save a lot of money.
The owner’s background includes being President / Founder of Premise Communication System and founder and President of Doan Communications in the Northeast, Ohio area. A member of OBBA, IBBA and BBN. He currently assists business owners in the sale of their businesses as the President of Ancilla, LLC.
Pete also lives on an 80 acre certified family hardwood tree farm with his wife Ellen in the State of Ohio. The Tree Farm has been a work in progress for over 9 years and has added to his appreciation of the stewardship of nature. The methodical and realistic approach to conservatism is simple: put your money, hard work and ingenuity into helping your surroundings.
- Contact information:
Pete’s direct line is 740-765-5442. You can reach him via our general email at LED@smartlightingshop.com
- Mailing information:
The LED Store
C/O The Smart Lighting Shop
PO Box 498
Richmond, Ohio 43944.
- Our Shipping address:
The Smart Lighting Shop
8791 County Road 56
Richmond, Ohio 43944
- Please call or email us first if you have a product issue so we can start a customer service ticket. Please see our warranty and service process below.
- If you need to have your items expedited or shipped confidentially please call or email us. We can ship your purchase exactly the way you want it.
The LED Store uses a secure server and will not sell or share any of your information with anyone. Our site is independently checked daily for security.
- If you are not comfortable using our website to order your product always feel free to call us. We accept money orders and certified checks via mail (above). Once the payment is received your shipment will be sent out immediately. Please call or email us about your order so there will be a minimum delay in getting your order to you. Please allow a little extra time for us to get your order because of the manual nature of the transaction. Cash sales along with pickup of items are welcome but must be scheduled with our shipping department so you do not have to wait for your product.
3 Year Warranty Information: We want you to be satisfied with your purchase and believe that you will order more of these great LED Grow Lights. We ask you to first start a CST (customer service ticket) and send us via email pictures of the defect along with a brief description of your problem. feel free to call us for assistance. We will then quickly determine the best recourse of action. Physical damage, customer misuse and use in damp areas are not covered by the warranty. Manufacturing defects will be covered for a period of 3 years. The product will be replaced with a new, similar product at our discretion. Please keep your receipt and fill out your warranty card because this will expedite the return process greatly. Please call us if you have any questions regarding installation we are happy to assist you. Always consult a licensed electrician and follow your local electrical codes when installing this product. Read your specification sheet and use a high quality and properly rated surge protector on your light. Product lifespan claims are based on industry averages and at times LED's do burn out before the estimated lifetime. A restocking charge for customer returned products (other than manufacturer defects) is 30% and a credit will be issued after the product is returned and inspected. This process can take up to 7 days after our receiving the light. Do not hesitate to contact us we want you to be satisfied with your purchase. Without you we do not exist.
